ARRIVALS AND DEPARTURES
Guests may check in between 1400 and 2000 on the first day of their order and are
requested to vacate by 1100 on the final day.
A representative of CQM will be present to check guests in and out of the property
Monday – Sunday 0900 – 2000.
Later check in by prior arrangement with CQM.
PAYMENT
All payments to be made under the Contract are to be made in GBP and no other currency
will be accepted
Payment of the price for the services is all follows:-
a) A non-refundable deposit of 10% is payable at time of booking.
b) The remaining balance of the total price for letting the property is payable
no later than 14 days prior to occupancy.
c) If a booking is received less than 14 days prior to occupancy, the total price
(at the relevant daily, weekly or monthly rate) is payable immediately at the time
of booking and any such payment is completely non-refundable.
d) A bond or the total price for the services may be required at the time of ordering.
This is at the sole discretion of CQM and the amount of bond or price required will
be agreed with the Client at the time of ordering. CQM may refund the bond or the
price or part of it at their sole discretion.
e) A bond may be held in the form of credit card details, this will be at the sole
discretion of CQM.
f) All event-related bookings are subject to full payment for the property at the
time of ordering.
g) Cancellation outside 14 days prior to arrival is subject to a 50% refund only.
PAYMENT METHOD
CQM is pleased to accept the following methods of payment:-
Cash: By prior arrangement.
Traveller’s Cheque: £ Pounds Stirling provided that only unsigned Traveller’s
cheques will be accepted together with a valid passport. Any signed Traveller’s
cheques must have been signed in the presence of, and witnessed by, a CQM representative.
Bank Transfer: £ Pounds Stirling. Bank details are available on request.
Funds must reach the CQM account net of all bank charges. The Client must quote
their surname and date of arrival on Transfer. A copy of the Transfer must also
be sent.
Banker’s Draft: £ Pounds Stirling: Payable to:
Cardiff Quays Management
Company Cheque: £ Pounds Stirling: Payable to:
Cardiff Quays Management
Personal Cheque: £ Pounds Stirling: Payable to:
Cardiff Quays Management*
(*Only accepted up to the amount shown on the guarantee card.)